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Customer Service
Shipping and
Delivery
Once your payment
received, the stuff of www.blizzard-store.com will contact with you through Email，or
phone call to verify the order. Usually, you will get the CD key in
24 hours. Of course, on-line communication with customer service center
will speed up all the work, saving your time!
The CD key
ordered will be sent to your email address. Please make sure that the
email would not be deleted as spam. If you required your code shipped,
we will use general post to ship them to your home. This term will be
10-13 days. Post charge will be $9.
Privacy & Security Privacy Policy
Overview
www.blizzard-store.com (together with its subsidiaries, "blizzard-store" or "we") considers the protection of personal privacy to be one of our most important values. This privacy policy ("Policy") gives you specific information on how we protect your privacy, how we treat personal information, and the choices you have. This privacy policy complies with the Safe Harbor framework under the E.U. Data Protection Directive. In addition, blizzard-store self-certifies compliance with the Safe Harbor framework to the U.S. Department of Commerce.
This Policy applies to blizzard-store.com
As a condition of using the blizzard-store Sites, you agree to be bound by the terms of this Policy. Additional terms and conditions which govern your use of the blizzard-store Sites are contained in our User Agreement, and, as applicable, in certain other service-specific license agreements or terms of use, which you will be notified of at the time of your registration for the applicable services.
The Policy is accessible through the blizzard-store Sites in several ways, including from a link entitled "Privacy" at the bottom of the blizzard-store.com home page. You acknowledge that this Policy may change over time. If we make a material change to the terms of this Policy, we will give you 30 days notice of those changes ("Notice Period") through reasonably prominent disclosure, including via email. However, you should check the blizzard-store Sites (and blizzard-store.com in particular) regularly for these and other important announcements. Your continued use of the blizzard-store Sites following the Notice Period will blizzard-store that you agree to these changes.
Children
The blizzard-store Sites are not directed to children under the age of 13. The blizzard-store Sites prohibit registration by, and blizzard-store will not knowingly collect personally identifiable information from, anyone under 13. This requirement will be posted at points of data collection within the blizzard-store Sites, such as registration for services.
Note to Parents. If you have any concerns about the blizzard-store Sites, please contact us via our online form, available at www.blizzard-store.com. blizzard-store encourages parents to spend time online with their children. We also urge parents to instruct their children never to give out their real names, addresses or phone numbers without parental permission when using the Internet.
Information Collection, Storage and Use
We refer to information that identifies an individual as "Personal Information." In general, blizzard-store collects Personal Information from users of the blizzard-store Sites in connection with access to certain online areas or services, including during (i) registration for certain online community services and tools such as message boards, chat rooms or other community services; (ii) registration for special communications, such as email updates and newsletters; (iii) subscription registration; (iv) user surveys; (v) events, sweepstakes, contests or promotions; and (vi) registration for online multi- or single-player gaming, either through the blizzard-store Sites, within a game publisher's site or through the game itself. Your Personal Information is stored on blizzard-store computer servers (or those of its service providers) located in the United States.
We may gather data about the areas of the blizzard-store Sites you visit or access. We do not use any of this navigational data about where you "as an individual user" go on blizzard-store Sites or share any of this data with third parties. However, we do use and share navigational data in aggregate, non-personal form to understand how our users as a group use the blizzard-store Sites.
Please keep in mind that whenever you voluntarily disclose personal information in public areas of a blizzard-store Site, such as the member home pages and message boards, your information can be viewed and possibly used by others. We advise users to be especially careful in such public areas about disclosing Personal Information, such as full name, home address, or phone number.
Below are more details about the Personal Information we, or third parties may gather from you and how we may use it.
A. Email Newsletters. blizzard-store offers email newsletters to its registered users. We will use your email address to send you only the specific newsletter(s) that you blizzard-store up for. If you want to update your email address or stop receiving a newsletter, follow the procedures to unsubscribe at the bottom of any newsletter we send you or simply visit http://www.blizzard-store.com
B. Membership Information. When you register for membership on an blizzard-store Site, we will ask you for certain minimum required information, such as your name, birth date, gender, email address and zip code. We may also ask for additional information about you and your interests. We do this so we can better understand your preferences and tailor the blizzard-store Sites to suit you better. The more information you volunteer, the more we can tailor the blizzard-store Site and promotions to your interests. Additionally, third-party service providers may require you to assent to their privacy party as a condition to receiving their service.
Service Providers. We offer our members other services provided by third parties such as email and userpages, among others. When you register for membership on a blizzard-store Site or activate a related service by clicking on a particular service link (i.e. email) on a blizzard-store Site, you may be automatically registered to receive the services we offer and some of your Personal Information may be transferred from blizzard-store to those third-party service providers. By becoming a member, you authorize us and our third-party service providers to send you email updates and information about promotions and special offers. We take care to require that our third-party service providers only use our member's data as necessary to provide the particular service and to give you updates on that service provider's products and services.
Game Owners/Publishers. We provide game owners/publishers with certain hosted technology and software that enables various game related functionalities, such as online multi- or single-player gaming. If you are not already a registered user of the blizzard-store Sites you may be asked to provide Personal Information in connection with your use of such services. We share Personal Information with game owners/publishers that offer such services to enable those entities to operate the services you have elected to receive. Game owners/publishers may also use Personal Information for other business purposes, provided that such use shall be in compliance with the terms of this Policy, except that a game owner/publisher (a) will not contact you or otherwise use or transfer your Personal Information, unless you have expressly consented. Upon giving such consent your Personal Information will be subject to the game owner's/publisher's privacy policy.
Co-registration with Other Sites. As a member, we offer you the ability to co-register with select third-party partner sites. In some instances where blizzard-store provides co-registration, the co-registration partners allow you to opt-out of their membership. If you choose to co-register with our partners and accept their terms of service, then you are automatically registered as a member of their select web sites and your Personal Information is transferred to those organizations. As a result, you may receive information from one of these web sites as any of their members would. We advise you to review the privacy and data collection policies of the third-party partner sites for further information. In order to cancel your membership with any of these partners you will need to go directly to the partner's site.
Advertisers. blizzard-store may send you emails on behalf of our advertisers. If you opt to receive information from our advertisers they may use your Personal Information to send you advertisements or other notices, via email or postal mail, and it is possible that your information may be shared with others.
Other Parties. We occasionally provide
third parties with Personal Information limited only to your physical
address in order to send you promotional mailings.
C. Email Updates to Members. If you so elect at registration, we may
periodically send you promotional email about products or services offered
by the blizzard-store Sites, our partners and advertisers. If you want to update
your email address or stop receiving these types of promotional emails,
please follow the procedures to unsubscribe at the bottom of any email
we send you or simply visit http://www.blizzard-store.com
We may contact you regarding account status, changes to this Policy, our User Agreement or other terms of use, to confirm your registration or for any other business reason related to your use of blizzard-store Sites.
D. Promotions. We may ask you for Personal Information at other times, including, but not limited to, when you enter sweepstakes, contests or promotions sponsored by blizzard-store or a third party. If you choose to enter sweepstakes, contests or promotions sponsored by a third party, the Personal Information you provide will be subject to the privacy policy of the third party sponsor. We encourage you to check the applicable third party policy before providing any Personal Information.
E. Surveys and User Research. blizzard-store conducts email and web-delivered surveys from time to time, as well as instant polls, to gather information about our users. Taking these surveys and polls is entirely optional. You have no obligation to respond to them. We share only the aggregate results of these surveys, not Personal Information, with our advertisers and partners to help them better understand our services and monitor the reach of their advertising or other offerings on our service. We also use some of the Personal Information that you provide in these surveys to help us understand your interests and to make the blizzard-store Sites more useful to you.
F. Use of Cookies. On the Internet, a "cookie" is a piece of information (a file) that a Web site transfers to a user's computer for record-keeping purposes. The use of cookies is common on the Internet. The process we use to serve advertisements and to track use of the blizzard-store Sites involves cookies. We use cookies to recognize users who have already registered for a blizzard-store Site, allowing those users to speed up their future activities on the blizzard-store Sites. Cookies help blizzard-store and our advertising service (discussed below) track the frequency and placement of advertisements. Cookies also enable us to measure aggregate (total) usage and traffic to the blizzard-store Sites and to specific offerings. This aids us in producing content that best meets our users' preferences. In order to implement new services, we may use other types of cookies as well. We also may use cookies to understand better what parts of the blizzard-store Sites you like best. We may use that information to display advertisements that we think will be of particular interest to you. You may configure your browser to reject cookies, but this may interfere with some functionality of the blizzard-store Sites. To find out more about changing your browser to reject cookies, we suggest the EPIC Cookies Page http://www.epic.org /privacy/internet/cookies. Certain pages of the blizzard-store Sites may contain electronic images (called a "single-pixel GIF" or "web beacon") that allow a web site to count users who have visited that page. blizzard-store occasionally uses web beacons on the blizzard-store Sites in order to count users and to recognize registered users by accessing the blizzard-store cookies.
G. Purchase of Products or Services. When you purchase products or services from or through the blizzard-store Sites we may require Personal Information such as name, address, telephone number and billing information, including credit card, debit card or bank account data. cdkey-game will not disclose your Personal Information, including billing information, except to the extent necessary to complete your transaction, for example during an online purchase or where needed to deliver a product or service you ordered.
H. Software Updates; Interactive Material. blizzard-store automatically updates software used in conjunction with certain of the services available on the blizzard-store Sites. In order to update this software, blizzard-store collects a user's current version information from the user's computer. This information is not archived and is only used to determine which software requires updating. blizzard-store may record audio conversations or copy text chat or video images from chat rooms on the blizzard-store Sites and may disclose such material for use in connection with promoting the blizzard-store Sites.
I. Sites You Visit. As you access our Partner Sites and browse around the blizzard-store Sites, blizzard-store may store information about which pages and which Partner Sites you visit and other information presented in your browser's URL address line. blizzard-store will use this information to help determine what our users are most interested in.
J. Sharing Non-Personal Information. blizzard-store may share information that is not Personal Information -- meaning non-personal, aggregate, or summary, information regarding our users -- with other third parties not mentioned in this Policy. This kind of information does not identify you individually.
K. Merger or Acquisition. In the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by blizzard-store, blizzard-store may transfer your Personal Information to a third party as a part of such merger, acquisition, reorganization, or sale.
L. Legal Authorities. We may also disclose Personal Information in cases when we reasonably believe that it is necessary to identify someone who may be violating blizzard-store policies or blizzard-store Sites" User Agreements or other terms of use, or who may be a threat to blizzard-store or third party rights, property, or personal safety. The blizzard-store Sites may disclose Personal Information to comply with valid legal process such as a duly issued search warrant, subpoena or court order.
Access to Other Sites through blizzard-store
Our Partner Sites. You should be aware that when you are on a blizzard-store Site, you will have the opportunity to visit, or link to, other sites associated with blizzard-store. These sites are identified as our "Partner Sites". These sites are not owned or operated by blizzard-store, but are part of a larger network of sites with which the blizzard-store Sites share content and advertising opportunities. We do not share your Personal Information with these Partner Sites.
Linking to Other Sites. You may also visit independent web sites, not owned or operated by blizzard-store, through links on the blizzard-store Sites. Such sites are operated by external, third-party service providers. Some of these sites will have their own separate membership processes and privacy policies. We do not control sites that are operated by others and are not responsible for the information practices of these sites. Other sites may set their own cookies, collect data or solicit personal information. It is always a good idea to check the privacy policy and terms of use of any site before offering any of your Personal Information. We do not share your Personal Information with these independent web sites.
Information Storage and Security
Your Personal Information is stored on blizzard-store computer servers (or those of its service providers) located in the United States. We protect your Personal Information with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. No computer system or information can ever be fully protected against every possible hazard. But blizzard-store is committed to providing reasonable and appropriate security controls to protect our blizzard-store Sites and all Personal Information against foreseeable hazards.
Notwithstanding these security measures, please be aware that when you submit Personal Information to the blizzard-store Sites over the Internet, the information may travel over many systems that are not under the blizzard-store’s control. We take the protection of user data very seriously and to that end take reasonable safeguards to prevent interception of any Personal Information. In the case of shopping pages, for example, the credit card information you submit is protected by secure servers.
Accessing, Correcting and Updating Your Information
To access, correct or update your account or other Personal Information such as your city or interests, please use the "Edit profile page" at the blizzard-store Site on which you are registered.
If you have any other questions, comments or complaints about this Policy, please contact us via our forum, available at http://www.blizzard-store.com/help or Deliver an E-mail to us
*Be sure to include the specific blizzard-store Site to which you are a member.
Unsubscribe
Newsletters. You may unsubscribe to email newsletters by following the instructions at the bottom of each newsletter.
Email updates and special offers: You may unsubscribe to email announcements by following the instructions at the bottom of each email.
Services: You may unsubscribe to any
service for which you have previously elected by following the instructions
included in the blizzard-store User Agreement
Refund and returned policy
Refund policy:
Once the CD key has been emailed and the status has turned to completed, there will be no refund unless the flaws existence. If before receiving the item you request a refund we will issue you a full refund. When you are trying to report the bad CD key you got, please do prove us that it is invalid, “in use” or an already registered CD Key. Once it is proved as the truth, you can have a chance to either ask for a full refund or a replacement.
Returned policy:
